This session will give an overview of violence in the workplace with the main emphasis being on the recognition of potentially violent behavioral cues and how to react to them. Violence can often be stopped before it starts by establishing a proactive and alert environment. This class is applicable to any environment and can be tailored to fit any organization.

Session Objectives:

• Learn the types and reasons for violence

• Learn who perpetrates violence

• Learn how to recognize potentially violent behavioral cues

• Learn to recognize early warning signs

• Learn how to safely react to aggressive/violent behavior

• Learn about the negative impact of violence on the workplace

• Learn what to do when the police respond

• Learn how to build a safer environment

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